Everyone

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If you are an existing user of MiBody and you are updating to the new App to transfer your data you must download the App and Follow the “Setup a new user” sequence. You must use the same email address. The email address identifies the data from the old app and transfers it to the new one.

If your previous data is not shown after completing the “Setup a new user” then tap on your profile picture to enter “Settings”. Select the drop down menu from the top right hand corner of the screen. Select “Import Data”. A list of all previous users on your device by email address is shown. Select your email address and select “Import Data”

To add new data to the App you will need to repair the devices. Select the drop down menu from the top right hand corner of the App home screen. Select “Add Device”. Press and hold the “UNIT” button on the base of the scale or “START/STOP” button on the blood pressure monitor. In the App select your user number and select “OK”. If pairing is successful [] will be displayed on the device.

MiBody should be used in addition with and not as a substitute to professional medical guidance. If you are concerned about any aspect of your health please seek professional medical guidance.

We are aware that a small number of users are experiencing difficulty with pairing devices after the update. We are working to resolve these issues as quickly as possible. If you are experiencing problems please contact our customer services on 01732 360783 or email mibodysupport@homedics.co.uk. Your feedback will help us identify and fix issues as quickly as possible. 

Thank you for your patience and apologies for any inconvenience caused during this transition.

Please do not delete the app if you intend to reinstall it.
Deleting the app will permanently delete measurements from the old version of the app, making them irretrievable.


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